Prior to returning your order, contact us for a Return Merchandise Authorization (RMA) number and specific return instructions.
With the variety of products Live Oak Med offers they are classified underneath a variety of return policy terms. Due to the nature of many of our products they are unable to be returned once opened. Please check your product’s listing for more information.
After you have received return authorization, we recommend shipping your purchase and all of its original parts and packagings via a traceable form of shipping (UPS, FedEx, USPS).
Unfortunately, Live Oak Med is unable to take responsibility for any damage or loss that may occur during the return shipment.